A: My wife is sick, so I have to (cancel) a reservation I made.
B: If you'll just give me your name, phone, and (date) of visit, I can cancel your reservation.
A: I'm Rudy Randolph at 818-555-1234, April ninth to the fifteenth.
B: Mr. Randolph. Okay, one second, sir, and there you go. Your reservation is now cancelled.
A: I wish everything in life was so simple. Thank you.
B: Not a (problem), sir. Please (remember) us in the future.
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